> For the complete documentation index, see [llms.txt](https://smsc.revicom.ltd/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://smsc.revicom.ltd/how-to-work-with-smsc/reserved-error-codes.md).

# Reserved error codes

The error codes that SMSC returns in response to BIND and **SUBMIT\_SM** packets are tabled below.

| **Error code** | **Error message text**      | **Description**                                                             |
| -------------- | --------------------------- | --------------------------------------------------------------------------- |
| 0x00000005     | ЕSME already in bound state | Session with system\_id is deemed active                                    |
| 0x0000000A     | Invalid Source Address      | Invalid sender ID (short number, source address)                            |
| 0x0000000B     | Invalid Dest Addr           | Invalid recepient’s name (MSISDN, dest address)                             |
| 0x0000000D     | Bind failed                 | Selected connection type is no supported, produced BIND packet is incorrect |
| 0x0000000E     | Invalid password            | Invalid password to connect to the SMSC                                     |
| 0x0000000F     | Invalid System ID           | Specified connection parameters are invalid                                 |
| 0x00000500     | Bad character code          | Content contains bad words                                                  |

Below are tabled the error codes that the SMSC returns in response to the **DELIVER\_SM** packet for SMS.

| Error code | Error message text               | Description                                                                                           |
| ---------- | -------------------------------- | ----------------------------------------------------------------------------------------------------- |
| 11         | error-address-format             | Recipient phone number is wrong or not existing                                                       |
| 127        | Timeout of getting status        | Getting message status has expired                                                                    |
| 453        | Block list msisdn                | The message is rejected due to blocklisted msisdn. This error code is also relevant for Flashcall.    |
| 454        | Block list sender                | The message is rejected due to blocklisted sender ID. This error code is also relevant for Flashcall. |
| 455        | -                                | Sending messages in this direction is restricted.                                                     |
| 456        | -                                | The subscriber's phone number does not exist.                                                         |
| 457        | -                                | The sender's ID is not registered.                                                                    |
| 458        | -                                | Traffic is blocked on the platform.                                                                   |
| 501, 1501  | Unknown subscriber               | Phone number does not exist or is not in service                                                      |
| 502, 1502  | SMSC failure                     | Internal routing error on the operator's side                                                         |
| 503, 1503  | Region not supported             | SMS delivery to this region is not available for the operator                                         |
| 504, 1504  | Teleservice not provisioned      | The subscriber's device does not support SMS                                                          |
| 505, 1505  | Call barred service activated    | The subscriber has blocked incoming messages or is restricted by the operator                         |
| 506, 1506  | Illegal subscriber               | The subscriber is blocked by the operator or SMS service is not provided                              |
| 508, 1508  | Absent subscriber                | Subscriber is unavailable (switched off or out of coverage)                                           |
| 509, 1509  | Roaming restrictions             | Subscriber is roaming or lacks roaming agreements                                                     |
| 510, 1510  | Subscriber barred during mnp     | Bank SMS blocked due to recent SIM card change (24-hour restriction)                                  |
| 511, 1511  | Message queue full               | The operator's message queue for the subscriber is full                                               |
| 513, 1513  | Oper invsrcaddr                  | Sender name is blocked by the operator                                                                |
| 515, 1515  | Equipment protocol error         | Subscriber's device cannot receive SMS due to a technical issue                                       |
| 517, 1517  | Memory capacity exceeded         | Subscriber's phone memory is full                                                                     |
| 520, 1520  | Msisdn blacklisted               | The number is blacklisted by the operator                                                             |
| 522, 1522  | Black list                       | Sender name is blacklisted or not allowed for the recipient                                           |
| 523, 1523  | Subscriber is busy               | The subscriber's device is busy and cannot receive SMS                                                |
| 526, 1526  | Unknown equipment                | Device (IMEI) is unknown or not allowed in the network                                                |
| 527, 1527  | SMSC timeout                     | Delivery report not received within the expected time (network/device issue)                          |
| 529, 1529  | Unauthorized subscriber          | Recipient is on an opt-out list                                                                       |
| 532, 1532  | Duplicate error                  | Message blocked as duplicate                                                                          |
| 561, 1561  | Invalid subscriber               | Invalid number format (landline, unsupported numbering, or recent operator change)                    |
| 564, 1564  | Template not allowed             | Message blocked by spam filters (forbidden words or sender restrictions)                              |
| 575, 1575  | Fraud                            | Number blocked due to suspected fraud (auto-unblock in 24h)                                           |
| 601        | Not viber user                   | The recipient is not a Viber user                                                                     |
| 605        | Status error user blocked        | The recipient has blocked notifications                                                               |
| 607        | No suitable device               | The app version does not support service messages                                                     |
| 614        | Error caption too long           | Button caption exceeds the allowed length                                                             |
| 616        | Message limit exceeded           | Maximum allowed messages delivered                                                                    |
| 617        | Not template match               | No matching message template found                                                                    |
| 618        | Filtered                         | Message contains prohibited words                                                                     |
| 621        | Marketing template undeliverable | Marketing message limit reached for the recipient                                                     |
| 644        | Not whatsapp user                | The recipient is not a WhatsApp user                                                                  |
| 662        | User is part of an experiment    | User is in a test group with restricted marketing messages                                            |
| 663        | Message undeliverable            | Generic WhatsApp delivery failure (exact cause unknown)                                               |
| 680        | Session not started              | Template issues: blocked, warned, or mismatched                                                       |
| 681        | Media download error             | Failed to download media from the provided link                                                       |
| 682        | Generic whatsapp error           | Unknown WhatsApp error (no specific details)                                                          |
| 724        | Image is invalid                 | Invalid image or missing text in the message                                                          |
| 733        | Generic MMS error                | General MMS delivery failure (contact support)                                                        |
| 734        | No success status                | MMS center did not return a success status                                                            |
| 735        | Invalid MMS                      | MMS creation failed (invalid content)                                                                 |
| 736        | MMS center error                 | Failed to send request to the MMS center                                                              |
| 737        | File too large                   | File size exceeds the allowed limit                                                                   |
| 738        | Image resolution exceeded        | Image resolution is too high                                                                          |
| 739        | Unsupported file type            | File type is not supported                                                                            |
| 740        | Delivery not confirmed           | No delivery confirmation (device issue or undownloaded MMS)                                           |
| 741        | MMS without image                | Invalid message due to missing image                                                                  |
| 999        | Unknown Error                    | Unknown error                                                                                         |

Below are tabled the error codes the SMSC returns in response to the DELIVER\_SM packet for Flashcall.

| Error code | Error message text       | Description                                                                                     |
| ---------- | ------------------------ | ----------------------------------------------------------------------------------------------- |
| 263        | unknown-error            | Unknown error                                                                                   |
| 265        | invalid-message          | Invalid message                                                                                 |
| 266        | destination-denied       | Destination or operator is not supported                                                        |
| 267        | number-generation-failed | Code transmission number has not been generated                                                 |
| 268        | duplicate                | Message is duplicate (duplicating is sending a message to the same number within a minute)      |
| 269        | sending error            | Request has been received but not sent to the operator due to an unexpected system failure      |
| 270        | rejected                 | Call cannot be made (the phone number is busy with another call, or other SIP-error has arisen) |

Below are tabled the error codes for Telegram Gateway.

| Error code | Error message text           | Description                                                                                                                            |
| ---------- | ---------------------------- | -------------------------------------------------------------------------------------------------------------------------------------- |
| 1400       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1401       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1402       | phone-number-invalid         | Incorrect phone number                                                                                                                 |
| 1403       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1404       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1405       | ttl-invalid                  | Incorrect TTL value                                                                                                                    |
| 1406       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1407       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1408       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1409       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1410       | gateway-ttl-expired          | The expired status returned in the message delivery report. TTL expired on the Gateway API side, the message was deleted from the chat |
| 1411       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1412       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1413       | flood-wait-retries-exceeded  | Telegram blocked sending after repeated attempts                                                                                       |
| 1414       | submit-retries-exceeded      | Telegram did not respond to the request after repeated attempts                                                                        |
| 1415       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1416       | authorization-code-not-found | The code was not found in the message text                                                                                             |
| 1417       | gateway-error                | Temporary difficulties in delivery on the Telegram side                                                                                |
| 1418       | phone-number-not-available   | Unavailable phone number                                                                                                               |
